| About Us This web site is owned and operated by hearingaid-supermarket.co.uk who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below. Our Contact details: hearingaid-supermarket.co.uk Mansel Hearing Centres 52 Mansel Street Swansea SA1 5TE United Kingdom Phone: 0800 612 7992 Fax: Email: enquiries [at] regionalhearingservices [dot] co [dot] uk |
| Making A Purchase Hearing aids cannot be purchased online. They can only be supplied fitted by a qualified hearing aid audiologist. Please call 0800 612 7992 (ref: WB HAS 1) to make an appointment with a hearing aid audiologist (dispenser) - at a time and place to suit you. You will be entitled to a free HEARING TEST with no obligation to make a purchase. If you do decide to proceed with a purchase, the price will be agreed and confirmed before fitting, together with confirmation of all the free services within the total purchase package. Although we can sometimes complete the fitting after the hearing test, we may need to order and supply specially where a mold has to be manufactured for you. This takes a week or two. In either case a 30-day money-back guarantee applies. |
| Shipping And Handling < The hearing test, consultation and fitting process are free of charge. > |
| Delivery Schedule Where we need to manufacture a fitting specially for you, this may take a week or two. |
| Back Orders Hearing aids take just a week or two to be delivered, where not available immediately from stock, or where a special fitting is required. |
| Credit Card Security You can pay by a variety of methods - at the time of supply - not online. |
| Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.> |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0800 612 7992 (International +44 0800 612 7992) or fax us on or write to us at Mansel Hearing Centres 52 Mansel Street Swansea SA1 5TE United Kingdom |
| Privacy Policy hearingaid-supermarket.co.uk do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfil customer orders. b. Administer and enhance the site and service. c. Only disclose information to third-parties for goods delivery purposes. |
| Returns Policy You can return your hearing aids within 30-days of supply for a no-qibble refund. |
| Remittance Terms Hearing tests, and advice - whether or not you decide to make a purchase - are free of charge. There is no obligation to buy when you make an enquiry, or book an appointment. Even Home Visits - which are available wherever you live throughout England & Wales strictly by appointment - do not incur a charge. You only pay for the actual hearing aids, and at the time of placing an order with your hearing aid audiologist (dispenser). |
FREE HEARING TESTS: These are free of charge through our network of qualified hearing aid audiologists. There is no obligation to buy a hearing aid, but you cannot buy hearing aids unless you have a hearing test first. This is best practice in accordance with the Hearing Aid Council, and we recommend you do NOT enter into the supply of hearing aids unless you have a hearing test with - and are fitted by - a qualified professional.
Freephone 0800 612 7992 (ref: WB HAS 1) to make an appointment.